✕

Terms & Conditions

FLIRKY.NET

Last Updated: 11/08/2026
Contents

These Terms & Conditions ("Terms", "Terms and Conditions" or "Agreement") govern the access to and use of FLIRKY.NET and the purchase or use of products and services provided by FLIRKY, having its registered office at 63B, OLD DDA JANTA FLAT MAYUR VIHAR PHASE 1, GSTIN 07BAXPA9494E2Z4 ("Company", "we", "us", or "our").

By accessing our website, creating an account, placing an order, making a payment, subscribing to any service, or otherwise using any service provided by the Company, you ("Customer", "Client", "you", or "your") acknowledge that you have read, understood and agreed to these Terms and Conditions.

If you do not agree with these Terms, you should not access, purchase, or use our services.

1. About Our Services

The Company provides technology, hosting, domain, software development and digital marketing-related products and services, which may include:

  • Domain name registration and renewal
  • Web hosting
  • VPS hosting
  • Dedicated servers
  • SSL certificates and related services
  • Business email services
  • Google Workspace
  • Microsoft 365
  • Titan Email
  • Website design and development
  • Website maintenance and upgrades
  • Android and iOS application development
  • Social media advertising and campaign management
  • Search Engine Optimization (SEO)
  • Google Ads
  • Microsoft Ads
  • Other technology and digital marketing services that may be introduced from time to time

The availability of any particular service, plan, feature, provider or technology may change from time to time.

The Company reserves the right to introduce, modify, discontinue or replace any service, plan, feature, pricing structure or technology, subject to applicable law and any contractual obligations already accepted by the Company.

2. Eligibility and Customer Information

  • You must provide accurate, complete and current information while registering, purchasing or using our services.
  • You are responsible for ensuring that the name, email address, telephone number, billing information, business details, GSTIN and other information provided to us are correct.
  • The Company may request additional documents or information where reasonably necessary for account verification, fraud prevention, payment verification, domain registration, service provisioning, regulatory compliance, security or investigation of suspicious activity.
  • The Company may suspend or restrict an order or account where information provided by the Customer appears inaccurate, incomplete, fraudulent or misleading.
  • The Customer is responsible for keeping account credentials, passwords, authentication methods and access information secure.
  • Any activity performed through the Customer's account may be treated as activity authorised by the Customer unless the Customer promptly notifies the Company of unauthorised access.

3. Acceptance of Orders

Placing an order on the Website constitutes a request to purchase a service and does not necessarily constitute final acceptance by the Company.

The Company reserves the right to accept, reject, cancel or hold an order where reasonably required due to:

  • Payment verification issues
  • Fraud or suspected fraud
  • Incorrect customer information
  • Service availability
  • Technical limitations
  • Pricing or listing errors
  • Abuse or security concerns
  • Regulatory or legal requirements
  • Third-party provider restrictions
  • Previous violations of these Terms

If an order is cancelled by the Company after payment has been received, any eligible refund will be processed in accordance with the applicable Refund and Cancellation provisions of these Terms and the policies of relevant third-party providers.

4. Pricing, Taxes and GST

  • Prices displayed on the Website may be inclusive or exclusive of applicable taxes, as specifically stated at the time of purchase.
  • Applicable GST and other legally applicable taxes may be charged in addition to the displayed price where required.
  • The Customer is responsible for providing accurate billing information, including a valid GSTIN where applicable.
  • The Company will issue applicable invoices/tax invoices in accordance with applicable laws and its billing procedures.
  • Any tax benefit, input tax credit or other tax treatment available to the Customer is subject to applicable law and the Customer's own tax compliance.
  • Prices may be changed from time to time. Any applicable price change will generally apply to new purchases, renewals or future billing cycles, unless otherwise stated.

5. Payments

  • Services may require full payment, advance payment, recurring payment, subscription payment or milestone-based payment depending upon the nature of the service.
  • A service may not be activated, renewed, provisioned or delivered until the applicable payment has been successfully received and verified.
  • The Company may use third-party payment gateways and payment processors.
  • The Company is not responsible for technical failures, bank-side issues, payment gateway outages, transaction delays or payment failures caused by third-party financial institutions or payment processors.
  • The Customer should not intentionally initiate an unauthorised or fraudulent payment dispute, chargeback or reversal.
  • Where a payment is disputed, reversed, charged back or placed under investigation, the Company may temporarily suspend the associated service or account, subject to applicable law and the requirements of the relevant payment provider.
  • The Company may provide transaction records, invoices, order records, service activation records, communications and other relevant information to payment processors, banks, law-enforcement agencies, courts or other authorised authorities where legally required or reasonably necessary to respond to a dispute, fraud investigation or legal process.

6. Domain Name Registration

  • Domain names are registered through third-party domain registrars, registries or service providers.
  • Domain availability is not guaranteed until the domain registration has been successfully completed.
  • Registration of a domain name is subject to the rules, policies and requirements of the applicable domain registry and registrar.
  • The Customer is responsible for ensuring that the domain name selected by them does not infringe any trademark, copyright, intellectual property right, personal name, business name or other legal right of any third party.
  • The Company does not guarantee that a requested domain name is legally safe to use.
  • The Customer is responsible for providing accurate registrant/contact information.
  • Incorrect, incomplete or fraudulent registration information may result in suspension, cancellation or loss of the domain according to applicable registry/registrar policies.

7. Domain Registration Fees Are Non-Refundable

  • Domain registration, renewal, transfer and related domain fees are generally non-refundable once the relevant transaction has been successfully processed or the domain service has been submitted to or activated by the applicable registrar/registry.
  • This is because domain registration and related services are supplied through third-party registrars/registries, and such fees may not be refundable after processing.
  • If a third-party registrar or registry provides a refund in a particular case, the Company may pass on the eligible amount to the Customer after deducting any applicable charges, taxes or non-refundable costs, where applicable.
  • Domain cancellation, expiry or non-use by the Customer does not automatically create a right to a refund.
  • Renewal fees are also generally non-refundable once the renewal has been successfully processed.
  • The Customer is solely responsible for monitoring domain expiry and providing accurate contact information for renewal notifications.
  • Once a domain expires, recovery, redemption, restoration or transfer may be subject to additional fees and the policies of the relevant registry/registrar.

8. Web Hosting Services

Hosting services are provided according to the specifications of the selected hosting plan. Hosting resources may include storage, bandwidth, CPU, RAM, databases, email accounts and other resources depending on the selected plan.

"Unlimited" or "unmetered" services, where offered, are subject to reasonable usage, fair usage policies, technical limitations and acceptable use requirements. The Company may investigate unusual resource consumption or activity that adversely affects server stability, network performance or other customers, and may temporarily restrict, suspend or modify a hosting service where necessary to protect the infrastructure, other customers, networks or systems.

Hosting accounts must not be used for:

  • Malware distribution
  • Phishing
  • Fraudulent websites
  • Spam
  • Unauthorised access
  • Hacking
  • Distribution of malicious software
  • Copyright infringement
  • Illegal activities
  • Abuse of network resources
  • Attacks against third-party systems
  • Hosting content prohibited by applicable law
  • Any activity that materially harms the Company's infrastructure or other users

The Customer is responsible for the content, applications, scripts, files and data hosted under their account.

9. Backups and Data Loss

  • Where backups are offered, backups are provided as a convenience and should not automatically be treated as the Customer's sole backup mechanism.
  • The Customer remains responsible for maintaining independent copies of important data.
  • The Company does not guarantee that every file, database, email, configuration or application will be recoverable from a backup.
  • Backup availability may depend on the selected service, infrastructure and applicable backup policy.
  • The Company shall not be responsible for data loss resulting from circumstances beyond its reasonable control, subject to applicable law.

10. VPS Services

VPS services are provided using virtualised server infrastructure. The Customer may receive administrative/root access depending on the selected VPS plan.

Where root or administrative access is provided, the Customer is primarily responsible for:

  • Server configuration
  • Software installation
  • Application security
  • Password management
  • Firewall configuration
  • Updates and patches
  • User management
  • Malware prevention
  • Application-level security

Unless specifically included in the purchased plan, the Company does not guarantee that operating system or application-level security will be managed by the Company.

The Customer must not use a VPS for activities that violate applicable laws, third-party rights, network policies or these Terms.

The Company may suspend or restrict a VPS in response to serious abuse, security threats, malware, spam, phishing, attacks, law-enforcement requests or other legitimate security concerns.

11. Dedicated Server Services

  • Dedicated server services are subject to hardware, network, data-centre and third-party infrastructure availability.
  • Hardware specifications will be based on the selected configuration or mutually agreed quotation.
  • Hardware replacement, maintenance and repair times may vary depending upon availability of replacement components and data-centre/provider processes.
  • The Customer is responsible for applications, software, credentials and data unless managed services are expressly included.
  • The Company may suspend network access or services where necessary to address serious security threats, abuse, illegal activity or third-party provider requirements.

12. Business Email Services

The Company may provide or resell email services including, but not limited to:

  • Google Workspace
  • Microsoft 365
  • Titan Email
  • Other third-party email platforms
  • Such services are subject to the terms, policies, technical limitations and availability of the relevant provider.
  • The Company does not control the policies, technical systems, suspension decisions or service availability of third-party email providers.
  • The Customer is responsible for maintaining compliance with the relevant provider's acceptable-use and service policies.

13. Third-Party Email Services and Refunds

  • Google Workspace, Microsoft 365, Titan Email and other third-party subscription services are subject to the refund and cancellation policies of the respective service provider.
  • Where the third-party provider approves a refund, the Company may process or pass on the eligible refund to the Customer after accounting for applicable taxes, charges or other non-refundable amounts, where applicable.
  • If the relevant provider does not approve a refund, the Customer will generally not be entitled to a refund from the Company for the corresponding third-party subscription fee, subject to applicable law.
  • The Customer acknowledges that third-party subscriptions may be activated or provisioned immediately after payment and may therefore become non-refundable once provisioned, depending upon the provider's policy.
  • Any cancellation request must be made through the Company's prescribed support channels.

14. Website Development Services

Website development services may include design, development, CMS installation, custom coding, integrations, APIs, maintenance and related services depending upon the selected package. The exact scope of work shall be determined by the purchased package, quotation, proposal, invoice or written agreement. Any feature not expressly included in the agreed scope may be treated as an additional requirement and may incur additional charges.

The Customer is responsible for providing required:

  • Content
  • Images
  • Logos
  • Text
  • Business information
  • Credentials
  • API keys
  • Product information
  • Legal documents
  • Other required materials

Delays caused by the Customer's failure to provide required information or approvals may extend the project timeline. Requests outside the agreed scope may be charged separately.

The Company may use third-party themes, plugins, APIs, libraries, frameworks, fonts, stock assets or other third-party components where required. Third-party components remain subject to their respective licenses and terms.

15. Website Maintenance and Updates

  • Maintenance services are limited to the scope specified in the applicable plan or agreement.
  • Updates to CMS platforms, themes, plugins, frameworks, APIs or third-party software may sometimes cause compatibility issues.
  • The Company does not guarantee that every third-party update will remain compatible with a Customer's website.
  • Additional charges may apply for major redesigns, custom development, emergency recovery or work outside the agreed maintenance scope.

16. Mobile Application Development

  • Android and iOS application development services are subject to the agreed scope and specifications.
  • The Company does not guarantee approval of an application by Google Play, Apple App Store or any other third-party marketplace.
  • App-store policies, review procedures, technical requirements and approval decisions are controlled by the respective platform.
  • The Customer is responsible for providing accurate business information and complying with applicable laws and third-party platform policies.
  • Third-party APIs, SDKs and services may require separate fees, accounts or subscriptions.
  • Future operating-system changes may require additional development or maintenance work.

17. Intellectual Property

  • Unless otherwise agreed in writing, the Customer retains rights in original materials supplied by the Customer.
  • The Company retains ownership of its pre-existing code, frameworks, scripts, tools, templates, libraries, development methods, internal systems, processes and know-how.
  • Third-party software, plugins, themes, APIs, fonts, stock images and other licensed materials remain subject to their respective ownership and license terms.
  • Final ownership or licensing of custom-developed work shall be determined by the applicable quotation, proposal, invoice or written agreement.
  • Where full transfer of intellectual property is agreed, such transfer may be subject to full payment of all applicable invoices.

18. Social Media Advertising

The Company may provide social media advertising and campaign management services through platforms such as Meta/Facebook/Instagram and other advertising platforms. Advertising services may include campaign setup, audience configuration, creative management, monitoring, optimisation and reporting depending on the selected service. Advertising results are not guaranteed.

The Company does not guarantee: a specific number of leads, a specific number of sales, revenue, profit, Return on Ad Spend, conversion rate, cost per lead, cost per acquisition, reach, impressions, engagement or ad approval.

Advertising performance may depend on numerous factors outside the Company's control, including market conditions, competition, budget, audience behaviour, platform algorithms, customer website performance, offer quality and third-party platform policies.

The Customer is responsible for ensuring that all claims, products, services, prices, offers and promotional material supplied for advertising are accurate and lawful.

The Company may refuse to publish or manage content that it reasonably believes may violate applicable law, platform policies, third-party rights or these Terms.

19. Advertising Account Suspension

  • Meta, Google, Microsoft and other advertising platforms may reject advertisements, restrict accounts, suspend campaigns or terminate accounts at their discretion under their respective policies.
  • The Company cannot guarantee that an advertising account will remain active or that an advertisement will be approved.
  • The Company shall not be responsible for losses arising solely from a third-party advertising platform's suspension, rejection, policy decision, algorithm change or technical failure, subject to applicable law.
  • The Company may assist the Customer with reasonable troubleshooting or appeal support where such assistance is included in the agreed service.

20. SEO Services

Where SEO services are introduced or purchased:

  • SEO services are provided on a best-effort basis.
  • The Company does not guarantee first-page, first-position or any specific search-engine ranking.
  • The Company does not guarantee a specific amount of organic traffic, leads, sales, revenue, conversions or search visibility.
  • Search engines may change their algorithms, policies and ranking systems without notice.
  • Results may depend on competition, website quality, content, technical factors, domain history, search-engine changes and numerous other factors.

21. Google Ads and Microsoft Ads

  • Google Ads and Microsoft Ads services, where offered, are subject to the respective advertising platform's policies and technical systems.
  • The Company does not guarantee advertisement approval, account approval, traffic, leads, sales, revenue or ROI.
  • Advertising spend paid to Google, Microsoft or another advertising platform is separate from the Company's professional/service fees unless expressly stated otherwise.
  • The Customer is responsible for ensuring that advertised products, services, claims and offers comply with applicable laws and platform policies.

22. Third-Party Services

Certain services may rely upon third-party providers, including but not limited to: domain registrars, domain registries, data centres, cloud providers, payment gateways, Google, Microsoft, Meta, Apple, hosting providers, CDN providers, email providers, API providers and software vendors.

The Company does not control third-party platforms and cannot guarantee their uninterrupted availability, policies, pricing, functionality or decisions. Where a third-party provider changes its pricing, policies, technology or availability, the Company may modify the affected service accordingly.

23. Acceptable Use Policy

The Customer shall not use any Company service for:

  • Fraud
  • Phishing
  • Malware
  • Ransomware
  • Spam
  • Unauthorised access
  • Hacking
  • Credential theft
  • Identity theft
  • Distribution of malicious software
  • Copyright infringement
  • Trademark infringement
  • Hosting illegal content
  • Financial scams
  • Harassment
  • Attacks against third-party systems
  • Botnet activity
  • Unauthorised cryptocurrency mining
  • Abuse of network infrastructure
  • Any unlawful activity

The above list is illustrative and not exhaustive.

The Company reserves the right to take reasonable action against prohibited activity, including warning, restriction, suspension or termination of services, subject to applicable law.

24. Abuse, Security and Law-Enforcement Requests

  • The Company may receive abuse complaints, security reports, fraud reports or legal requests relating to a Customer's account or service.
  • The Company may investigate such matters and may temporarily restrict or suspend services where reasonably necessary to protect its infrastructure, customers or third parties.
  • Where legally required, the Company may cooperate with law-enforcement agencies, courts, government authorities, registrars, payment providers and other authorised entities.
  • The Company may retain and provide relevant transaction, account, technical or communication records where legally required or reasonably necessary for legitimate security, fraud prevention or dispute-resolution purposes.

25. Customer Content and Legal Compliance

  • The Customer is solely responsible for content, data, advertisements, applications, websites, products, services and materials uploaded, hosted, advertised or supplied by the Customer.
  • The Customer represents that they have the necessary rights, permissions and licences to use such material.
  • The Customer shall not provide the Company with content that violates applicable law or third-party rights.
  • The Company may request removal, modification or clarification of content where it reasonably believes that the content may create legal, security or policy risks.

26. Confidentiality

Each party shall take reasonable steps to protect confidential information received from the other party.

Confidential information does not include information that is publicly available, was already lawfully known, is independently developed, is received lawfully from a third party, or must be disclosed under applicable law or legal process.

The Company may disclose information where required by law, court order, regulatory authority, law-enforcement agency or other authorised body.

27. Privacy and Personal Data

  • The Company's collection and processing of personal data is governed by its separate Privacy Policy, which forms part of the Company's website documentation.
  • Customers should review the Privacy Policy before using the Company's services.
  • The Company may process personal information for purposes including account management, order processing, service delivery, customer support, billing, fraud prevention, security, communications and compliance with applicable law.
  • The Company may use third-party service providers for payment processing, hosting, analytics, communication, advertising, support and other operational functions.
  • Personal data will be handled in accordance with applicable laws and regulations.

28. Service Availability and Uptime

The Company will make reasonable efforts to provide services according to the applicable service specifications. Unless a specific SLA is expressly agreed in writing, the Company does not guarantee uninterrupted or error-free service.

Service interruptions may occur due to:

  • Scheduled maintenance
  • Emergency maintenance
  • Network failures
  • Data-centre issues
  • Hardware failures
  • Software failures
  • Cybersecurity incidents
  • DDoS attacks
  • Third-party outages
  • Internet infrastructure failures
  • Government or regulatory action
  • Events beyond reasonable control

Any specific SLA shall apply only where expressly included in the applicable service agreement.

29. Service Suspension

The Company may suspend or restrict a service where reasonably necessary due to:

  • Non-payment
  • Fraud or suspected fraud
  • Chargeback or payment reversal
  • Abuse
  • Security threats
  • Malware
  • Phishing
  • Spam
  • Illegal activity
  • Copyright or intellectual-property complaints
  • Violation of these Terms
  • Excessive resource usage
  • Third-party provider requirements
  • Government/law-enforcement requirements
  • Risk to Company infrastructure or other customers

Where reasonably practicable, the Company may provide notice before suspension. However, immediate suspension may occur where necessary to protect systems, users, third parties or comply with legal requirements.

30. Termination

  • The Customer may request cancellation of a service in accordance with the applicable cancellation terms.
  • The Company may terminate or suspend services for material violation of these Terms, non-payment, fraud, abuse, security concerns or other legitimate reasons, subject to applicable law.
  • Termination does not automatically cancel amounts already due.
  • Any refund following termination shall be determined according to the applicable service-specific refund provisions and applicable law.

31. Refund and Cancellation

  • Refund eligibility depends on the nature of the service, whether the service has been provisioned or consumed, applicable third-party provider policies and applicable law.
  • Domain registration and renewal charges are generally non-refundable once processed, as described in Section 7.
  • Google Workspace, Microsoft 365, Titan Email and other third-party subscription charges are subject to the applicable provider's refund policy.
  • If a third-party provider does not provide a refund, the corresponding third-party subscription amount will generally not be refundable by the Company, subject to applicable law.
  • Hosting, VPS and dedicated server refunds, if offered, shall be subject to the applicable plan, offer or service-specific refund terms.
  • Development services may become non-refundable to the extent work has already been performed, delivered, approved or committed to third-party expenses.
  • Advertising spend paid to advertising platforms is generally separate from the Company's service fee and may be non-refundable once spent or charged by the advertising platform.
  • Any refund approved by the Company may be processed through the original payment method or another appropriate method, subject to payment-provider procedures.
  • Applicable taxes, third-party fees, payment processing charges and other non-refundable costs may be deducted where legally permissible.

32. Chargebacks and Payment Disputes

Customers are requested to contact the Company before initiating a payment dispute or chargeback where the issue can reasonably be resolved through customer support.

The Company may respond to a payment dispute by providing relevant records, including invoice, order information, payment confirmation, service activation records, account information, customer communications, service usage records, delivery records and other relevant evidence.

Where a chargeback or payment reversal occurs, the Company may suspend the related service while the matter is investigated, subject to applicable law.

If an amount is legitimately due and has been reversed through a chargeback, the Customer may remain liable for the outstanding amount and any legally recoverable charges.

33. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be responsible for indirect, incidental, special, consequential or loss-of-profit damages arising from the use or inability to use a service.

The Company shall not be responsible for losses caused primarily by: Customer negligence, incorrect information supplied by the Customer, Customer-side security failures, lost credentials, third-party provider decisions, third-party platform suspension, search-engine algorithm changes, advertising-platform decisions, Customer content, Customer software, Customer configuration, unauthorised access caused by Customer negligence, or events beyond the Company's reasonable control.

Nothing in these Terms is intended to exclude or restrict liability that cannot legally be excluded or restricted under applicable law.

Where legally permissible, the Company's aggregate liability relating to a particular service shall be limited to the amount actually paid by the Customer to the Company for that particular service during the applicable period, unless a different liability limit has been expressly agreed in writing.

34. Indemnification

To the extent permitted by applicable law, the Customer agrees to indemnify and hold harmless the Company, its officers, employees, contractors and service providers against claims, losses, damages, liabilities and reasonable expenses arising from the Customer's unlawful use of services, violation of these Terms, infringement of third-party rights, content, advertisements or business claims, misuse of servers or hosting, violation of third-party platform policies, unauthorised use of software or content, or fraudulent or abusive activity.

This provision does not apply to the extent that a claim results from the Company's own liability that cannot legally be transferred to the Customer.

35. Force Majeure

The Company shall not be responsible for delay, interruption or failure caused by circumstances beyond its reasonable control, including but not limited to natural disasters, fire, flood, earthquake, war, terrorism, civil disturbance, government action, regulatory changes, internet backbone failures, data-centre failures, major cyberattacks, DDoS attacks, cloud-provider outages, telecommunications failures, power failures, labour disruptions and pandemic or similar widespread events.

The Company will make reasonable efforts to restore affected services when circumstances permit.

36. No Guarantee of Business Results

Unless expressly agreed in writing, the Company does not guarantee any specific business outcome from its services. This includes, without limitation, revenue, profit, sales, leads, website traffic, search rankings, advertising performance, return on investment, return on advertising spend, customer acquisition and business growth.

Marketing and technology results depend on multiple factors outside the Company's control.

37. Third-Party Platform Policies

Customers using third-party services are responsible for reviewing and complying with the applicable provider's terms and policies. This may include the policies of domain registries and registrars, Google, Microsoft, Meta, Apple, payment providers, email providers, cloud providers, app stores, API providers and other third-party platforms.

Violation of third-party policies may result in suspension or termination of the relevant third-party service.

38. Communications

  • The Company may communicate with Customers through email, telephone, WhatsApp, support tickets, SMS or other contact methods provided by the Customer.
  • Customers are responsible for maintaining access to their registered email address and telephone number.
  • Important service notifications, renewal reminders, security notices and billing communications may be sent to the registered contact information.
  • The Customer should promptly notify the Company if their contact information changes.

39. Records and Electronic Communication

Electronic records, invoices, emails, support tickets, order records, payment confirmations and system records may be maintained by the Company for operational, accounting, security, dispute-resolution and legal purposes.

Subject to applicable law, electronic records may be used as evidence of transactions, communications and service delivery.

40. Modification of Services

The Company may modify, upgrade, replace or discontinue any service or feature where reasonably required due to technology changes, third-party provider changes, security requirements, commercial considerations or legal/regulatory requirements.

Where a material change affects an existing paid service, the Company will make reasonable efforts to communicate the change where appropriate.

41. Modification of These Terms

  • The Company may update these Terms from time to time.
  • Updated Terms may be published on the Website with a revised "Last Updated" date.
  • Continued use of the Website or services after updated Terms become effective may constitute acceptance of the revised Terms, to the extent permitted by applicable law.
  • Where legally required, the Company will provide appropriate notice of material changes.

42. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable statutory rights and legal requirements.

43. Jurisdiction

Subject to applicable law and the jurisdiction of competent statutory authorities, courts having appropriate jurisdiction in Delhi, India shall have jurisdiction over disputes arising from or relating to these Terms and the Company's services.

Nothing in this clause is intended to restrict any mandatory jurisdiction or statutory remedy available to a Customer under applicable law.

44. Dispute Resolution

  • Customers are encouraged to first contact the Company through the official support channel to attempt to resolve any dispute.
  • The Customer should provide relevant information, order details and supporting documents so that the Company can investigate the matter.
  • The Company will make reasonable efforts to resolve legitimate disputes through communication and internal review.
  • If a dispute cannot be resolved through support, the parties may pursue any remedy available under applicable law.

45. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent authority, the remaining provisions shall continue to remain effective to the extent permitted by law.

46. No Waiver

Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision or any other provision in the future.

47. Entire Agreement

These Terms, together with the applicable Privacy Policy, Disclaimer, service-specific policies, quotation, proposal, invoice and written agreement, where applicable, constitute the understanding between the Company and Customer regarding the relevant services.

In the event of a conflict, a specific written agreement signed or expressly accepted by both parties may prevail over these general Terms to the extent of that conflict.

48. Customer Acknowledgement

By purchasing or using the Company's services, the Customer acknowledges that:

  • They have read these Terms.
  • They understand the applicable service conditions.
  • They have provided accurate information.
  • They understand that third-party services are subject to third-party policies.
  • They understand that domain fees may be non-refundable.
  • They understand that third-party email subscription refunds depend upon the respective provider.
  • They understand that advertising and SEO results cannot be guaranteed.
  • They understand their responsibilities relating to hosted content, server security and account credentials.
  • They agree to comply with applicable laws and third-party policies.

49. Contact Information

For questions, complaints, cancellation requests, refund requests or service-related concerns, please contact: